Community Care

Community Care is delivered in your home through Aged Care Packages or the Commonwealth Home Support Program. This is for people living largely independently at home but needing assistance with some activities—maybe house-keeping, shopping or transport. You are supported in your home, whether that’s the house you have always lived in or whether that’s in a UPA or other retirement village.
We also provide Meals on Wheels to the Murray and Riverina areas, including Albury and Henty.

Home Care Packages

A Home Care Package provides older Australians with a comprehensive care service to enable them to stay living independently in their own homes.

Consumer Directed Care is a new way of providing care into the home. This Package gives you more control and choice about the types of care and services you can receive, how the care is delivered and who delivers it to you.

The Australian Government pays for most of your Package if you are a part-pensioner or self-funded retiree – you are asked to complete a Centrelink income assessment to determine if any fees are to be paid. Full pensioners are not required to contribute.

You will be provided with a personalised budget so you can see how much Federal Government funding you have and how your money is being spent.

Examples of services available;

  • Personal Care
  • Domestic Assistance
  • Shopping
  • Transport to appointments
  • Outings
  • Case Management
  • Equipment and Aids
  • Linking to other services such as podiatry, physiotherapy & advocacy
  • Basic gardening services
  • In home respite
  • Nursing Services (Level 3 & 4)
  • Spring Cleaning packages
  • Meal preparation
  • Social support

Commonwealth Home Support Program (CHSP)

The Commonwealth Home Support Program (CHSP) provides an affordable, basic care service to older Australians, to assist them to remain living independently at home. These services are usually single service, and can be short term or episodic care.  UPA Riverina Murray Aged Care Services are able to provide the following services to people in the Albury and Greater Hume Shire areas:

  • Domestic Assistance; cleaning, laundry, unaccompanied shopping.
  • Personal Care: showering, dressing
  • Social Support: taking clients to their community activities, eg, shopping, banking, appointments
  • Transport: transport to and from appointments

For more information please contact 
Albury – email or phone:  (02) 6057 7250
Wagga – email or phone:   (02) 6921 3219

Department of Veteran Affairs (DVA/VHC)

Veterans’ Home Care is a program funded by Department of Veterans’ Affairs for eligible servicemen and women. Like other home assistance packages, Veterans’ Home Care is designed to help consumers stay living within their community, independently.

The Department of Veterans’ Affairs assesses consumers for their care needs, and an approved service provider provides the approved services. We are happy to work in conjunction with Department of Veterans’ Affairs to assist our servicemen and women.

For more information please contact 
Albury – email or phone:  (02) 6057 7250
Wagga – email or phone:   (02) 6921 3219

Private Services

UPA’s private services allow people who are either unable, or do not wish to access funded services to receive services to help maintain independence and wellbeing.

The available services include personal care, domestic assistance, shopping assistance, transport to and from appointments and other services tailored to suit your needs.

For more information please contact 
Albury – email or phone:  (02) 6057 7250
Wagga – email or phone:   (02) 6921 3219

Brokerage Services

UPA offers a brokerage service to maximise the quality of care available and to deliver an individualised service that meets your specific requirements. Our brokerage services, allow you the flexibility to choose the services and dedicated staff that suit your needs, even though we’re not your main provider.

For more information please contact 
Albury – email or phone:  (02) 6057 7250
Wagga – email or phone:   (02) 6921 3219

Meals on Wheels

Meals on Wheels is funded by the Commonwealth Home Support Program (CHSP).  The aim of the service is to enable people who are frail and aged or disabled to continue to live comfortably in their own home without the worry of preparing meals.  The service is available for short term needs or on a long term basis.

Meals are provided Monday to Friday, with several meal options available. 

Specialist dietary requirements can be catered for. For more information contact:  Meals on Wheels Coordinator, Community Centre Ivor Street, Henty 2658 NSW or phone: 0439 717 609